Your Feedback Matters-A lot
Our follow up processes include actively engaging users of our solutions for feedback and input. This includes Rose Ludescher, Manager of Customer Satisfaction, calling or sending e-mails to each user within 3 weeks of shipment. At the core is our product rating website. If users identify products related issues, we replace them or refund their purchases.
We want to hear from you...the good, the bad and the ugly. We welcome opportunities to fix issues.
We are always pleased when customers share data with us. Here's a recent example.
Enkephalin (RA14124) in green and with neuronal marker NeuN in red courtesy of Dr Heike Rebholz of City College of New York.
We are always delighted when we discover our solutions reference in Customer Publications. We try and post all of these to our website. We also post many here in recognition of our customers' research.
For all customers that share data or testimonials, we provide gift cards. It our way of saying thank you, because your feedback matters!
Scientists grow retina cells from skin-derived stem cells - WASHINGTON - University of Wisconsin-Madison researchers have successfully grown multiple types of retina cells from two types of stem cells, giving new ho...
7 years ago